Privacy Policy

Last updated: 22 November 2025

Hey there! Welcome to JetHost.in – a straightforward Indian web hosting company based in Coimbatore.

We believe you should always know exactly what happens with your data. That’s why we wrote this policy in simple, human language – no legal jargon.

1. Who we are

JetHost.in is run by JetHost Web Services, located in Coimbatore, Tamil Nadu, India.
Any questions about privacy? Just email us at support@jethost.in or visit our Contact page.

2. Information we collect (and why)

When you just browse our website

• IP address, browser type, device info, pages visited
• Collected via server logs and essential cookies
• Purpose: keep the site fast, secure, and fight spam

When you purchase hosting or domains

• Name, email, billing address, phone number, payment method
• We need these to create your account, send invoices, renew services, and provide support

When you use our free tools

Tools like the SEO Checker, DA/DR Checker, Domain Checker, and WHOIS Lookup only store the URL you check for a maximum of 24 hours – just to prevent abuse.

When you open a support ticket

Everything you write + any files you upload. We keep these only to solve your issue and improve our service.

3. How we use your information

• Deliver and manage your Shared Hosting or WordPress Hosting
• Register and renew your domains via Domain Registration
• Send important emails (invoices, renewals, security alerts)
• Answer your tickets quickly
• Improve our website and tools
• Prevent fraud and abuse
• Comply with Indian laws when required

We never sell your personal data to anyone.

4. Cookies & tracking

We use only useful cookies:

• Essential cookies – keep you logged in and your cart active
• Analytics cookies – Google Analytics (your IP is anonymised)
• Retargeting cookies – only if you came from ads, so we know what works

You can disable them anytime in your browser settings – the site will still work perfectly.

5. Who we share data with (only when absolutely necessary)

• Domain registrars (for .in, .com, etc.)
• Payment gateways – Razorpay, Paytm, CCAvenue (they never see your full card)
• Cloudflare – for speed and DDoS protection
• SpamExperts – for email filtering

All partners follow strict Indian & international privacy laws and process data only on our behalf.

6. Where your data is stored & how it’s protected

• Servers in India & Singapore
• Encrypted in transit (HTTPS) and at rest (AES-256)
• Daily backups kept for 30 days, then permanently deleted

7. How long we keep your data

• Active accounts – as long as you’re our customer + 180 days
• Invoices – 7 years (required by Indian tax law)
• Support tickets – deleted after 2 years
• Free tool logs – gone within 24 hours

8. Your rights – you’re in full control

Email support@jethost.in anytime and ask us to:

• Show you all data we have
• Correct anything wrong
• Delete your data (except tax records)
• Export your data
• Stop marketing emails (one-click unsubscribe in every email)

We’ll reply within 48 hours – guaranteed.

9. Children’s privacy

Our services are not meant for anyone under 18. If we ever discover data from a minor, we delete it immediately.

10. Changes to this policy

Major changes → we’ll email you + show a banner on the site.
Minor updates → we just change the “Last updated” date at the top.

11. Questions or worries?

We’re real people, not robots. Reach out anytime:

Email: support@jethost.in
Contact page: https://jethost.in/contact.html

Thank you for choosing JetHost.in. We promise to always treat your data like it’s our own.

— The JetHost Team ❤️
India

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